Wholesale & distribution
Wholesalers and distributors of food, industrial, electronic and other goods. The companies below lead this vertical in what they say publicly about customer experience: how they score, how often they report it and what they disclose about retention.
Lighthouse companies
Ranked on disclosed NPS (how often and how recently), Fortune 500 and listed status, and retention reporting. Click a card for every disclosure and its source.

“Insight Enterprises reported a Net Promoter Score consistently above 60 over the past three years.”
“Of the percentage achievement between threshold and target goals and between target and max goals. (5) During the 2025 Fiscal Year, the Company achieved a Company NPS l…”
“In 2025, we achieved an NPS of 54, which management believes reflects strong customer satisfaction relative to industry benchmarks. Our position is reinforced by long-sta…”

“In the country over the past 6 months,we are 90% confident that USF’s NPS would be 47 plus or minus 1 point Net Promoter Score (for Restaurants) (Based on ~10,000 surveys…”
“EPlus inc. earned a Net Promoter Score of 74 based on an independently conducted survey of customers.”

“Between 45 and 50, we are only as good as or marginally better than good competitors, we do not yet -- we have not yet managed to get it clear competitive service advanta…”
“Electrocomponents reported a net promoter score of 54.4 in the Covid year, down 1.3 points from 55.7 in the prior year.”
“Metal Supermarkets franchisee has maintained a 96% Net Promoter Score since 2022.”
“Macfarlane Group's NPS of 59 in H1 2026 remained strong but declined 2 points from prior year's 61, indicating sustained customer satisfaction.”
“RS Group PLC reported a Net Promoter Score of 48.5 (rolling six months) with regional improvements in H1 2022.”
“Greenlane received the highest Net Promoter Score of 84.8% in Volvo's battery electric truck adoption program, well above carrier average of 44.8%.”
White space
9 of 15 Fortune 500 companies in wholesale & distribution (60%) have never said publicly that they measure NPS: not in news coverage, SEC filings or earnings calls.



Checked against every news item, SEC filing and earnings call in the database. "Reports retention" means the company publishes a retention or churn figure but no NPS.
Latest NPS disclosures
More companies in Wholesale & distribution
Number of entries in brackets.
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.