NPS Intelligence (beta)

Disclosed NPS & retention by vertical

-76
Latest disclosed NPS
25 Sep 2024
1
NPS entries
1 with a number
2024
Years covered
1 entries in all

In their words

“Makro's online order service received a -76 Net Promoter Score, indicating customers were unlikely to recommend the store.”
— reported by mybroadband.co.za · 25 Sep 2024

NPS disclosures (1)

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25 Sep 2024
NPS-76

Makro's online order service received a -76 Net Promoter Score, indicating customers were unlikely to recommend the store.

— reported by mybroadband.co.za · 25 Sep 2024
mybroadband.co.za ↗

Retention disclosures (0)

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No retention figures yet.

Lighthouse companies in Wholesale & distribution

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.