NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Wholesale & distribution  /  Distribution Solutions Group, Inc.

Distribution Solutions Group, Inc.

Wholesale & distributionWholesale DistributionDSGR
—
Latest disclosed NPS
no score published
0
NPS entries
0 with a number
90%
Retention
3 Aug 2024
2019–24
Years covered
3 entries in all

In their words

“We have well over 90% customer retention”
— J. Bryan King, Chairman and Chief Executive Officer, Distribution Solutions Group, Inc. · Earnings call, Q2 2024 · 3 Aug 2024
“Approximately 92% sales retention”
— Michael DeCata, President and Chief Executive Officer, Distribution Solutions Group, Inc. · Earnings call, Q4 2019 · 28 Feb 2020

NPS disclosures (0)

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No NPS disclosures yet.

Retention disclosures (3)

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3 Aug 2024
Retention90%

Retention rate: 90% (Q2 2024) — “we have well over 90% customer retention”

— J. Bryan King, Chairman and Chief Executive Officer, Distribution Solutions Group, Inc. · Earnings call, Q2 2024 · 3 Aug 2024
Earnings call, Q2 2024 ↗
28 Feb 2020
Retention92%

Retention rate: 92% (Q4 2019) — “approximately 92% sales retention”

— Michael DeCata, President and Chief Executive Officer, Distribution Solutions Group, Inc. · Earnings call, Q4 2019 · 28 Feb 2020
Earnings call, Q4 2019 ↗
28 Jul 2019
Retention92%

Retention rate: 92% (Q2 2019) — “We're nearly 92% retention”

— Michael DeCata, President and Chief Executive Officer, Distribution Solutions Group, Inc. · Earnings call, Q2 2019 · 28 Jul 2019
Earnings call, Q2 2019 ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.