NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Insight

Wholesale & distributionIT Solutions ProviderNSITFortune 500 #445
insight.com ↗
60
Latest disclosed NPS
16 Aug 2026
7
NPS entries
3 with a number
2019–26
Years covered
7 entries in all

In their words

“A measure of the trust we've earned with our clients is our Net Promoter Score, which has consistently exceeded 60 over the past 3 years. Second, our cloud business continues to perform well.”
— Jack Azagury, President and CEO, Insight · Earnings call, Q2 2026 · 6 Aug 2026
“We plan to drive continued improvement in Net Promoter Scores, by delivering exceptional results. We pride ourselves in earning the right to do more by delivering high-quality and outcome-based solutions.”
— Joyce Mullen, CEO, Insight · Earnings call, Q4 2022 · 9 Feb 2023
“First, captivate clients, continued improvement in NPS, our measure of client satisfaction by delivering exceptional results for them. In addition, our investments in e-commerce and automation will allow our clients to get answers and transact faster…”
— Joyce Mullen, Executive, Insight · Earnings call, Q3 2022 · 5 Nov 2022

Disclosed NPS over time

Every Net Promoter Score Insight has published, by date.

506070802026706060

NPS disclosures (7)

Search the database →

16 Aug 2026
NPS60

Insight Enterprises reported a Net Promoter Score consistently above 60 over the past three years.

— reported by tipranks.com · 16 Aug 2026
tipranks.com ↗
6 Aug 2026
NPS60

A measure of the trust we've earned with our clients is our Net Promoter Score, which has consistently exceeded 60 over the past 3 years. Second, our cloud business continues to perform well.

— Jack Azagury, President and CEO, Insight · Earnings call, Q2 2026 · 6 Aug 2026
Earnings call, Q2 2026 ↗
2 Oct 2025
NPSProgram

Insight reported strong Net Promoter Scores indicating high client satisfaction with AI services.

— reported by securitybrief.com.au · 2 Oct 2025
securitybrief.com.au ↗
9 Feb 2023
NPSProgram

We plan to drive continued improvement in Net Promoter Scores, by delivering exceptional results. We pride ourselves in earning the right to do more by delivering high-quality and outcome-based solutions.

— Joyce Mullen, CEO, Insight · Earnings call, Q4 2022 · 9 Feb 2023
Earnings call, Q4 2022 ↗
5 Nov 2022
NPSProgram

First, captivate clients, continued improvement in NPS, our measure of client satisfaction by delivering exceptional results for them. In addition, our investments in e-commerce and automation will allow our clients to get answers and transact faster…

— Joyce Mullen, Executive, Insight · Earnings call, Q3 2022 · 5 Nov 2022
Earnings call, Q3 2022 ↗
12 Oct 2022
NPS70

…on Culture THE LEADING SOLUTIONS INTEGRATOR CAPTIVATE Clients CAPTIVATE Clients CAPTIVATE Clients CAPTIVATE CLIENTS NPS CAPTIVATE CLIENTS NPS E-Commerce CAPTIVATE CLIENTS NPS E-Commerce Automation CAPTIVATE CLIENTS NPS SustainabilityE-Commerce…

— Insight · SEC 8-K filing · filed 12 Oct 2022
SEC 8-K filing ↗
16 Oct 2019
NPSProgram

…11% CAGR Innovation Solution Area Capabilities Expansion Insight Services Sales 18% CAGR Cloud GP 11% of Total GP Culture > 9,500 Teammates (with PCM) NPS +40 Pts Great Places to Work in Technology and for Diversity Client engagement | Enterprise,…

— Insight · SEC 8-K filing · filed 16 Oct 2019
SEC 8-K filing ↗

Retention disclosures (0)

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No retention figures yet.

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.