RS Components
rs-online.com ↗In their words
“RS Group PLC reported a Net Promoter Score of 48.5 (rolling six months) with regional improvements in H1 2022.”
“RS reports Group NPS of 50.6 for year ended 31 March 2022, noting external challenges impacted the score.”
“RS Components has seen its Net Promoter Score steadily increase year on year following improvements identified through its VoC platform.”
Disclosed NPS over time
Every Net Promoter Score RS Components has published, by date.
NPS disclosures (4)
RS Group PLC reported a Net Promoter Score of 48.5 (rolling six months) with regional improvements in H1 2022.
RS reports Group NPS of 50.6 for year ended 31 March 2022, noting external challenges impacted the score.
RS Components has seen its Net Promoter Score steadily increase year on year following improvements identified through its VoC platform.
RS Components achieved an 11.5% increase in Net Promoter Score following voice of customer and culture change initiatives.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Wholesale & distribution
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.