Global Industrial
globalindustrial.com ↗In their words
“Global Industrial deepened customer integration strategy to drive stronger customer retention.”
“Global Industrial investing in digital commerce and customer-centric ecommerce experience to increase customer retention and sales.”
“Global Industrial is implementing new digital marketing programs and strategies aimed at driving sales and customer retention.”
NPS disclosures (1)
Global Industrial is leveraging customer experience data to track net promoter score metrics.
Retention disclosures (3)
Global Industrial deepened customer integration strategy to drive stronger customer retention.
Global Industrial investing in digital commerce and customer-centric ecommerce experience to increase customer retention and sales.
Global Industrial is implementing new digital marketing programs and strategies aimed at driving sales and customer retention.
Lighthouse companies in Wholesale & distribution
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.