Lawson Products
lawsonproducts.com ↗In their words
“Lawson Products reports approximately 92% sales retention in Q4 2019 earnings call, demonstrating strong customer retention.”
“Lawson Products improved customer retention from 88% to 92%.”
“Lawson Products increased customer retention by approximately one full percentage point through recent operational improvements.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (3)
Lawson Products reports approximately 92% sales retention in Q4 2019 earnings call, demonstrating strong customer retention.
Lawson Products improved customer retention from 88% to 92%.
Lawson Products increased customer retention by approximately one full percentage point through recent operational improvements.
Lighthouse companies in Wholesale & distribution
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.