NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Travel, hospitality & leisure  /  Theme parks & live events

Theme parks & live events

78
Companies
with a public disclosure
37
Gave a number
a disclosed NPS
79
Median latest NPS
last 3 years
0
Silent
known companies, nothing published

Lighthouse companies

Pursuit Attractions and Hospitality, Inc.
Theme parks & live events · pursuitcollection.com
PRSU3 NPS disclosures
75NPS · 2026
20212026
“Pursuit Attractions achieved a net promoter score of 75 in December 2025.”
— reported by investing.com · 7 May 2026
Latest: investing.com
Tākina
Theme parks & live events · takina.co.nz
83NPS · 2026
20262026
“Tākina's Net Promoter Score climbed from +56 to +83 over the past year, paired with surging customer satisfaction.”
— reported by ttgmice.com · 6 Jun 2026
Latest: ttgmice.com
Hyve
Theme parks & live events · hyve.com
46NPS · 2025
20222025
“Hyve's shows achieved an average Net Promoter Score of +46 during 2024, alongside 60% revenue growth.”
— reported by exhibitionnews.uk · 11 Jan 2025
Latest: exhibitionnews.uk
Queen Elizabeth Park
Theme parks & live events · vancouverparks.ca
80NPS · 2026
“Queen Elizabeth Park has a Net Promoter Score of 80 percent, reflecting outstanding visitor satisfaction and trusted reputation.”
— reported by coliseum-online.com · 16 Jan 2026
Latest: coliseum-online.com
Gotham FC
Theme parks & live events · gothamfc.com
85NPS · 2025
“Gotham FC's Keep Her in the Game workshop programme received an NPS of 85 from parent participants.”
— reported by gothamfc.com · 9 Aug 2025
Latest: gothamfc.com
FedEx St. Jude Championship
Theme parks & live events · fedexstjudechampionship.com
80NPS · 2026
“FedEx St. Jude Championship reported an initial Net Promoter Score in the 80s for 2026, up from 71 the prior year.”
— reported by bizjournals.com · 2 Sep 2026
Latest: bizjournals.com
Cité du Vin
Theme parks & live events · laciteduvin.com
70NPS · 2026
“Cité du Vin earned a Net Promoter Score of 69.8 in its 10th anniversary year, up one point from 2024.”
— reported by harpers.co.uk · 19 Jan 2026
Latest: harpers.co.uk
Hobbiton
Theme parks & live events · hobbiton.com
89NPS · 2025
“Hobbiton's net promoter score rose from 82 to 89, reflecting increased visitor satisfaction.”
— reported by tourismticker.com · 28 Jul 2025
Latest: tourismticker.com
Auckland FC
Theme parks & live events · aucklandfc.co.nz
78NPS · 2026
“Auckland FC's A-League Grand Final match achieved a Net Promoter Score of 78, more than 20 points above typical scoring for similar-sized sporting events.”
— reported by aucklandfc.co.nz · 3 Sep 2026
Latest: aucklandfc.co.nz
Pensacola Blue Wahoos
Theme parks & live events · pensacolabluewahoos.com
88NPS · 2025
“Pensacola Blue Wahoos achieved Net Promoter Score of +88 during 2024 season with 26 home-game sellouts.”
— reported by pnj.com · 4 Jun 2025
Latest: pnj.com
Eden Sessions
Theme parks & live events · edensessions.com
79NPS · 2026
“Eden Sessions recorded a Net Promoter Score of 79, considered world-class for the live music industry.”
— reported by cornishstuff.com · 6 Aug 2026
Latest: cornishstuff.com
Encore Inc.
Theme parks & live events · encoreinc.com
16NPS · 2026
“Our key performance metrics, gathered through our internal customer satisfaction surveys which are distributed to customers at the conclusion of an event, reflect an 89% …”
— Encore Inc. · SEC S-1 IPO prospectus · filed 10 Apr 2026
Latest: SEC S-1 IPO prospectus

More companies

Number of entries in brackets.

About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.