NRL (National Rugby League)
In their words
“NRL's Net Promoter Score, used to measure supporter loyalty, has slumped 10 percent amid off-field incidents.”
“NRL's NPS rating (Net Promoter Score) measuring customer loyalty has slumped from +3 percent after grand final to lower levels.”
NPS disclosures (2)
NRL's Net Promoter Score, used to measure supporter loyalty, has slumped 10 percent amid off-field incidents.
NRL's NPS rating (Net Promoter Score) measuring customer loyalty has slumped from +3 percent after grand final to lower levels.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Travel, hospitality & leisure
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.