SeatGeek
seatgeek.com ↗In their words
“SeatGeek partners with Real Salt Lake ahead of 2023 season, with industry-leading Net Promoter Score as of September 2021.”
“SeatGeek mobile app continues to have the highest NPS, selected to power ticketing for Baltimore Ravens and other major sports teams.”
NPS disclosures (2)
SeatGeek partners with Real Salt Lake ahead of 2023 season, with industry-leading Net Promoter Score as of September 2021.
SeatGeek mobile app continues to have the highest NPS, selected to power ticketing for Baltimore Ravens and other major sports teams.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Travel, hospitality & leisure
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.