NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Travel, hospitality & leisure  /  Cinemark Holdings Inc

Cinemark Holdings Inc

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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
6%
Churn
5 Nov 2021
2021
Years covered
1 entries in all

In their words

“Only a modest 6% dip in our pre-pandemic membership base”
— Mark Zoradi, Chief Executive Officer and Board Director, Cinemark Holdings Inc · Earnings call, Q3 2021 · 5 Nov 2021 · NI-B9BE717

NPS disclosures (0)

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Retention disclosures (1)

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5 Nov 2021
Churn6%

Churn (Movie Club): 6% (Q3 2021) — “only a modest 6% dip in our pre-pandemic membership base”

— Mark Zoradi, Chief Executive Officer and Board Director, Cinemark Holdings Inc · Earnings call, Q3 2021 · 5 Nov 2021 · NI-B9BE717
Earnings call, Q3 2021 ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.