Manchester United Ltd.
manutd.com ↗In their words
“Season ticket and Executive Club memberships sold out in record time and with the second-lowest ever churn rate of less than 4%”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (1)
Churn (Season ticket and Executive Club memberships): 4% (2023/24 season) — “season ticket and Executive Club memberships sold out in record time and with the second-lowest ever churn rate of less than 4%”
Lighthouse companies in Travel, hospitality & leisure
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.