NPS Intelligence (beta)

Disclosed NPS & retention by vertical

1
Latest disclosed NPS
17 Jan 2018
1
NPS entries
1 with a number
2018
Years covered
1 entries in all

In their words

“BookMyShow commands 78 percent market share and had a Net Promoter Score of 0.52 with average order value of Rs 446.90 (Jan–Mar 2017).”
— reported by yourstory.com · 17 Jan 2018 · NI-133D2F1

NPS disclosures (1)

Search the database →

17 Jan 2018
NPS1

BookMyShow commands 78 percent market share and had a Net Promoter Score of 0.52 with average order value of Rs 446.90 (Jan–Mar 2017).

— reported by yourstory.com · 17 Jan 2018 · NI-133D2F1
yourstory.com ↗

Retention disclosures (0)

Open in the retention database →

No retention figures yet.

Lighthouse companies in Travel, hospitality & leisure

The whole vertical →

About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.