Pursuit Attractions and Hospitality, Inc.
pursuitcollection.com ↗In their words
“The team keeps elevating the guest journey, and driving stronger revenue per visitor and improved net promoter scores. Pages 20 to 29 include many exciting growth investment examples across Pursuit that help demonstrate the strength of our pipeline.”
“We have deeply engaged teams who take pride in delivering exceptional experiences, and it shows in the results, strong guest satisfaction, leading Net Promoter Scores and top TripAdvisor rankings across our portfolio.”
“So you try to have a range of product and what you're looking for is a strong Net Promoter Score, strong guest reviews, strong referral from guests that visit us, telling their friends what a great experience that they had.”
Disclosed NPS over time
Every Net Promoter Score Pursuit Attractions and Hospitality, Inc. has published, by date.
NPS disclosures (7)
The team keeps elevating the guest journey, and driving stronger revenue per visitor and improved net promoter scores. Pages 20 to 29 include many exciting growth investment examples across Pursuit that help demonstrate the strength of our pipeline.
Pursuit Attractions achieved a net promoter score of 75 in December 2025.
We have deeply engaged teams who take pride in delivering exceptional experiences, and it shows in the results, strong guest satisfaction, leading Net Promoter Scores and top TripAdvisor rankings across our portfolio.
…strategic objective achievement levels for 2025 as set forth below: Strategic Objective Weighting Achievement 2025 Net Promoter Score: Measure of guest loyalty, satisfaction, and likelihood to recommend a company’s products or services 50% of…
So you try to have a range of product and what you're looking for is a strong Net Promoter Score, strong guest reviews, strong referral from guests that visit us, telling their friends what a great experience that they had.
REVPAR INCREASE from $98 in 2016 to $157 in 2019 60% Improved Net Promotor Score 77 points from -7 to 70 in 2 years 50 #2 hOTEL in Banff IN DEVELOPMENT: REFRESH
REVPAR INCREASE from $98 in 2016 to $157 in 2019 60% Improved Net Promotor Score 77 points from -7 to 70 in 2 years 54 #2 hOTEL in Banff IN DEVELOPMENT: REFRESH
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Travel, hospitality & leisure
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.