NPS Intelligence (beta)

“Our current Net Promoter Score is roughly 45%, which is about a 15% increase since 2016. We expect to add 15 points to the score by 2024.”

“Improvement in operating income across the Electrical platform entities through the close of the AIS Divestiture, including achieving TRIR below 0.5, a Net Promoter Score…”

“Covestro earns 2026 Top Employer recognition in China with a net promoter score of 98.3, supported by AI-powered HR initiatives.”

“Clariant's customer NPS increased to 50, placing the company in the top quartile as part of strong commercial excellence programme execution.”

“I believe I said to sort of industry-leading numbers, but I can't remember a number off top of my head, but it's in the 60s now. And that really comes back to our ability…”

“Johnson Matthey reports its Net Promoter Score increased to 47 in Q4 2026, noting that anything above 40 is considered strong.”

“Birla Carbon reported a Net Promoter Score of 55 in its 7th Sustainability Report, demonstrating customer satisfaction.”

“Catch Group's NPS improved from low-to-mid 50s in 2016 to average of 69, approaching Apple's benchmark of 72.”

“Compass delivered robust performance, driven by continued progress at Comgás in its plan to expand the client base and capture operating efficiency gains, consolidating i…”