Croda International PLC
croda.com ↗In their words
“Group customer Net Promoter Score is +43, with latest survey recently launched.”
“Croda International reported an 11-point increase in Net Promoter Score as service, collaboration, and trust improved across operations.”
“Croda International PLC reported an 11-point increase in Net Promoter Score as service, collaboration and trust improved.”
Disclosed NPS over time
Every Net Promoter Score Croda International PLC has published, by date.
NPS disclosures (4)
Group customer Net Promoter Score is +43, with latest survey recently launched.
Croda International reported an 11-point increase in Net Promoter Score as service, collaboration, and trust improved across operations.
Croda International PLC reported an 11-point increase in Net Promoter Score as service, collaboration and trust improved.
Croda reported customer Net Promoter Score of +43 in 2025, up from +32 in 2024.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Industrials, materials & construction
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.