Rogers
rogers.com ↗In their words
“Rogers' Net Promoter Score increased by 16% in the past year, emphasizing their enhanced customer experience efforts in cybersecurity.”
“Rogers reported major churn reduction and substantially improved Net Promoter Scores following Ignite TV deployment.”
“Rogers reports improved churn, a measure of customer retention, despite profit and sales falling short of expectations.”
NPS disclosures (2)
Rogers' Net Promoter Score increased by 16% in the past year, emphasizing their enhanced customer experience efforts in cybersecurity.
Rogers reported major churn reduction and substantially improved Net Promoter Scores following Ignite TV deployment.
Retention disclosures (1)
Rogers reports improved churn, a measure of customer retention, despite profit and sales falling short of expectations.
Lighthouse companies in Industrials, materials & construction
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.