NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Industrials, materials & construction  /  Compass Minerals International, Inc.

Compass Minerals International, Inc.

compassminerals.com ↗
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Latest disclosed NPS
no score published
1
NPS entries
0 with a number
2022
Years covered
1 entries in all

In their words

“We spent a lot of time tracking our net promoter score. And we've made significant improvements over the last couple of years and that's really caused a lot of stickiness in customers and really creates a lot of opportunity to create more value through…”
— Kevin Crutchfield, President and CEO, Compass Minerals International, Inc. · Earnings call, Q1 2022 · 9 Feb 2022 · NI-4790DF2

NPS disclosures (1)

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9 Feb 2022
NPSProgram

We spent a lot of time tracking our net promoter score. And we've made significant improvements over the last couple of years and that's really caused a lot of stickiness in customers and really creates a lot of opportunity to create more value through…

— Kevin Crutchfield, President and CEO, Compass Minerals International, Inc. · Earnings call, Q1 2022 · 9 Feb 2022 · NI-4790DF2
Earnings call, Q1 2022 ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.