In their words
“Nova received the highest net promoter score of 72.1%, securing the No. 1 ranking in quality and overall performance.”
“NOVA Chemicals earns No. 1 ranking for customer value and loyalty, receiving the highest Net Promoter Score of 72.1 in the industry.”
Disclosed NPS over time
Every Net Promoter Score Nova has published, by date.
NPS disclosures (2)
Nova received the highest net promoter score of 72.1%, securing the No. 1 ranking in quality and overall performance.
NOVA Chemicals earns No. 1 ranking for customer value and loyalty, receiving the highest Net Promoter Score of 72.1 in the industry.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Industrials, materials & construction
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.