Verticals / Business services / Staffing & recruitment
Staffing & recruitment
108
Companies
with a public disclosure
56
Gave a number
a disclosed NPS
76
Median latest NPS
last 3 years
15
Silent
known companies, nothing published
Lighthouse companies
eXp World Holdings
Staffing & recruitment · expworldholdings.com
69NPS · 2026
Retention 10% · 2026Churn 77.1% · 2023
“AGNT reported a global agent Net Promoter Score of 69 in Q2 2026, down from 77.”
Latest: fidelity.com
Kelly Services
Staffing & recruitment · kellyservices.com
87NPS · 2026
Retention 100% · 2026
“Kelly Services achieved an all-time high NPS of 87 among hiring managers, a 29-point increase.”
Latest: kellyservices.com
LL
Lavoro Ltd
Staffing & recruitment
65NPS · 2024
“This survey showed an overall NPS of 65 out of 100 for 2024, which was consistent and within the margin of error relative to our NPS of 66 in 2023.”
Latest: SEC 20-F annual report
LS
Luttrell Staffing Group
Staffing & recruitment · luttrellstaffing.com
62NPS · 2026
“Luttrell Staffing Group won its sixth consecutive Best of Staffing Employee Satisfaction award with Net Promoter Score of 62.5%.”
Latest: prnewswire.com
Roth Staffing
Staffing & recruitment · rothstaffing.com
72NPS · 2025
“Roth Staffing won ClearlyRated's 2025 Best of Staffing Employee Award with a Net Promoter Score of 72.3%, exceeding the 50% global NPS standard for an excellent experienc…”
Latest: uk.finance.yahoo.com
Apex Systems
Staffing & recruitment · apexsystems.com
80NPS · 2026
“Apex Systems earned Net Promoter Score of 80, far exceeding the IT services industry average of 47.”
Latest: morningstar.com
Onward Search
Staffing & recruitment · onwardsearch.com
70NPS · 2025
“Onward Search earned an NPS of 69.6% from clients, significantly higher than the industry average, and 97.7% of clients would recommend the company.”
Latest: streetinsider.com
Blackstone Talent Group
Staffing & recruitment · blackstonetalent.com
76NPS · 2026
“Blackstone Talent Group wins 5th ClearlyRated Best of Staffing Award with Net Promoter Score of 76.2, well above staffing industry average of 45%.”
Latest: morningstar.com
ST
Sales Talent Inc.
Staffing & recruitment
83NPS · 2025
“Sales Talent Inc. received an NPS of 83.3% from clients in 2025 award recognition, with 88.9% of clients rating them 9-10 out of 10.”
Latest: streetinsider.com
CHG Healthcare
Staffing & recruitment · chghealthcare.com
79NPS · 2026
“CompHealth (CHG Healthcare brand) achieved an NPS of 79.4 and a 85.2% candidate satisfaction rating in ClearlyRated's 2026 Best of Staffing awards.”
Latest: morningstar.com
PrideStaff
Staffing & recruitment · pridestaff.com
50NPS · 2023
“PrideStaff received a Net Promoter Score of 50 or above from female respondents.”
Latest: prweb.com
Creative Circle
Staffing & recruitment · creativecircle.com
71NPS · 2024
“Creative Circle wins ClearlyRated 2024 award with NPS of 71.2%, nearly double the industry average of 36%.”
Latest: finance.yahoo.com
More companies
Number of entries in brackets.
Kforce Inc.19PSG Global Solutions4PrideStaff Financial4AMN Healthcare Services Inc3Advanced RPO3Automation Personnel Services3CereCore3HireVue3KORN FERRY3MATRIX Resources, Inc.3Resources Connection3VISTA Staffing Solutions3WunderLand Group324 SEVEN2Allegis Global Solutions2AtWork Group2BGSF, Inc.2BairesDev2Cornerstone Staffing Solutions, Inc2Covelo Group2Essential StaffCARE2FrankCrum2Global Employment Holdings, Inc.2Hire Dynamics2Integrity Staffing Solutions2LocumTenens.com2NWN Carousel2RCM Technologies, Inc.2RightStone2Sparks Group2Wapiti Medical Staffing2iWorkGlobal2AHSA1APFS Staffing Holdings, Inc. / Addison Group1Actalent1Adecco Group AG1Advanced Clinical1All Star Healthcare Solutions1Arlington Resources1Auxilio Inc1Averro1CHG Healthcare Services Companies1Caldwell1Casey Accounting & Finance Resources1Cella1Channelplay1CompHealth1Credico1DriveTech1ENSPIRA1Energize Group1Finance Resources1Flagship1GA Rogers & Associates1Gillespie Manners1Granger Reis1GreenVision (GVNV.AS)1Guidant Group1HealthTrust Workforce Solutions1Hireology1IDR, Inc.1Insight Global1Insurance Applications Group (Essential StaffCARE)1Jackson and Coker Locum Tenens1Kyle & Co1LaSalle Network1Labor Finders1Michael Page PLC1Modis Staffing1Moore Staffing Services1Nesco Resource1PROFILES1Page Group1PageGroup plc1PeopleScout1RGP1SNI Companies1SThree1SitePro Solutions1Solve by Talent1Staffing 360 Solutions, Inc.1Staffline1Superus Careers1TMP Worldwide Inc1Taylor Reach1Timesaverz1TotalMed1UPSTACK1Ultranauts1VIP Staffing1VSI Global1Valor Global1Wasserman Technical | Creative1Whitridge Associates1Year Up Professional Resources, PBC (YUPRO)1YourTRIBE1
Silent
Companies we know of in staffing & recruitment that have published nothing on NPS or retention.
E
Staffing & Recruitment
EG
Staffing & Recruitment
G
Recruitment & Staffing
IG
Staffing & Recruitment
IM
Executive Search
J
Staffing & Recruitment
M
HR & Staffing
PS
HR & Staffing Services
RU
Staffing & Recruitment
RH
Staffing Services
S
Staffing & Recruitment
TG
Recruitment Consulting
TI
Staffing Services
WL
Staffing
Y
Staffing Services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.