NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Business services  /  Staffing & recruitment

Staffing & recruitment

108
Companies
with a public disclosure
56
Gave a number
a disclosed NPS
76
Median latest NPS
last 3 years
15
Silent
known companies, nothing published

Lighthouse companies

eXp World Holdings
Staffing & recruitment · expworldholdings.com
AGNT41 NPS disclosures
69NPS · 2026
20242026
Retention 10% · 2026Churn 77.1% · 2023
“AGNT reported a global agent Net Promoter Score of 69 in Q2 2026, down from 77.”
— reported by fidelity.com · 5 Aug 2026
Latest: fidelity.com
Kelly Services
Staffing & recruitment · kellyservices.com
KELYA
87NPS · 2026
Retention 100% · 2026
“Kelly Services achieved an all-time high NPS of 87 among hiring managers, a 29-point increase.”
— reported by kellyservices.com · 8 Sep 2026
Latest: kellyservices.com
Lavoro Ltd
Staffing & recruitment
4 NPS disclosures
65NPS · 2024
20232024
“This survey showed an overall NPS of 65 out of 100 for 2024, which was consistent and within the margin of error relative to our NPS of 66 in 2023.”
— Lavoro Ltd · SEC 20-F annual report · filed 31 Oct 2024
Latest: SEC 20-F annual report
Luttrell Staffing Group
Staffing & recruitment · luttrellstaffing.com
3 NPS disclosures
62NPS · 2026
20202026
“Luttrell Staffing Group won its sixth consecutive Best of Staffing Employee Satisfaction award with Net Promoter Score of 62.5%.”
— reported by prnewswire.com · 4 Feb 2026
Latest: prnewswire.com
Roth Staffing
Staffing & recruitment · rothstaffing.com
72NPS · 2025
20172025
“Roth Staffing won ClearlyRated's 2025 Best of Staffing Employee Award with a Net Promoter Score of 72.3%, exceeding the 50% global NPS standard for an excellent experienc…”
— reported by uk.finance.yahoo.com · 5 Feb 2025
Latest: uk.finance.yahoo.com
Apex Systems
Staffing & recruitment · apexsystems.com
80NPS · 2026
20252026
“Apex Systems earned Net Promoter Score of 80, far exceeding the IT services industry average of 47.”
— reported by morningstar.com · 4 Mar 2026
Latest: morningstar.com
Onward Search
Staffing & recruitment · onwardsearch.com
70NPS · 2025
20212025
“Onward Search earned an NPS of 69.6% from clients, significantly higher than the industry average, and 97.7% of clients would recommend the company.”
— reported by streetinsider.com · 25 Apr 2025
Latest: streetinsider.com
Blackstone Talent Group
Staffing & recruitment · blackstonetalent.com
76NPS · 2026
20242026
“Blackstone Talent Group wins 5th ClearlyRated Best of Staffing Award with Net Promoter Score of 76.2, well above staffing industry average of 45%.”
— reported by morningstar.com · 11 Aug 2026
Latest: morningstar.com
Sales Talent Inc.
Staffing & recruitment
83NPS · 2025
20242025
“Sales Talent Inc. received an NPS of 83.3% from clients in 2025 award recognition, with 88.9% of clients rating them 9-10 out of 10.”
— reported by streetinsider.com · 7 Feb 2025
Latest: streetinsider.com
CHG Healthcare
Staffing & recruitment · chghealthcare.com
79NPS · 2026
“CompHealth (CHG Healthcare brand) achieved an NPS of 79.4 and a 85.2% candidate satisfaction rating in ClearlyRated's 2026 Best of Staffing awards.”
— reported by morningstar.com · 13 Feb 2026
Latest: morningstar.com
PrideStaff
Staffing & recruitment · pridestaff.com
50NPS · 2023
20162023
“PrideStaff received a Net Promoter Score of 50 or above from female respondents.”
— reported by prweb.com · 7 Jun 2023
Latest: prweb.com
Creative Circle
Staffing & recruitment · creativecircle.com
3 NPS disclosures
71NPS · 2024
20232024
“Creative Circle wins ClearlyRated 2024 award with NPS of 71.2%, nearly double the industry average of 36%.”
— reported by finance.yahoo.com · 13 May 2024
Latest: finance.yahoo.com

More companies

Number of entries in brackets.

Kforce Inc.19PSG Global Solutions4PrideStaff Financial4AMN Healthcare Services Inc3Advanced RPO3Automation Personnel Services3CereCore3HireVue3KORN FERRY3MATRIX Resources, Inc.3Resources Connection3VISTA Staffing Solutions3WunderLand Group324 SEVEN2Allegis Global Solutions2AtWork Group2BGSF, Inc.2BairesDev2Cornerstone Staffing Solutions, Inc2Covelo Group2Essential StaffCARE2FrankCrum2Global Employment Holdings, Inc.2Hire Dynamics2Integrity Staffing Solutions2LocumTenens.com2NWN Carousel2RCM Technologies, Inc.2RightStone2Sparks Group2Wapiti Medical Staffing2iWorkGlobal2AHSA1APFS Staffing Holdings, Inc. / Addison Group1Actalent1Adecco Group AG1Advanced Clinical1All Star Healthcare Solutions1Arlington Resources1Auxilio Inc1Averro1CHG Healthcare Services Companies1Caldwell1Casey Accounting & Finance Resources1Cella1Channelplay1CompHealth1Credico1DriveTech1ENSPIRA1Energize Group1Finance Resources1Flagship1GA Rogers & Associates1Gillespie Manners1Granger Reis1GreenVision (GVNV.AS)1Guidant Group1HealthTrust Workforce Solutions1Hireology1IDR, Inc.1Insight Global1Insurance Applications Group (Essential StaffCARE)1Jackson and Coker Locum Tenens1Kyle & Co1LaSalle Network1Labor Finders1Michael Page PLC1Modis Staffing1Moore Staffing Services1Nesco Resource1PROFILES1Page Group1PageGroup plc1PeopleScout1RGP1SNI Companies1SThree1SitePro Solutions1Solve by Talent1Staffing 360 Solutions, Inc.1Staffline1Superus Careers1TMP Worldwide Inc1Taylor Reach1Timesaverz1TotalMed1UPSTACK1Ultranauts1VIP Staffing1VSI Global1Valor Global1Wasserman Technical | Creative1Whitridge Associates1Year Up Professional Resources, PBC (YUPRO)1YourTRIBE1

Silent

Companies we know of in staffing & recruitment that have published nothing on NPS or retention.

Staffing & Recruitment
Staffing & Recruitment
Recruitment & Staffing
Staffing & Recruitment
Executive Search
Staffing & Recruitment
HR & Staffing
HR & Staffing Services
Staffing & Recruitment
Staffing & Recruitment
Recruitment Consulting
Staffing Services
Staffing
Staffing Services

About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.