Resources Connection
resourcesconnection.com ↗In their words
“Our client retention in Europe remains high at 90% year-over-year”
“82% of the top 100 clients from fiscal '16 are still clients today and have retained us”
“And while there is a spectrum of data points for us to examine and act upon, we can take pride in having a strong Net Promoter Score with 95% of our customers indicating their intent to increase or maintain their level of engagement with RGP.”
NPS disclosures (1)
And while there is a spectrum of data points for us to examine and act upon, we can take pride in having a strong Net Promoter Score with 95% of our customers indicating their intent to increase or maintain their level of engagement with RGP.
Retention disclosures (2)
Retention rate (Europe): 90% (Q4 2025) — “Our client retention in Europe remains high at 90% year-over-year”
Retention rate (top 100 clients): 82% (FY2016-FY2020) — “82% of the top 100 clients from fiscal '16 are still clients today and have retained us”
Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.