FrankCrum
In their words
“FrankCrum's HR team achieved 91% client retention, a 62 Net Promoter Score, and a 9/10 customer satisfaction rating.”
“FrankCrum earns G2 High Performer recognition across three categories based on high customer satisfaction scores.”
NPS disclosures (1)
FrankCrum earns G2 High Performer recognition across three categories based on high customer satisfaction scores.
Retention disclosures (1)
FrankCrum's HR team achieved 91% client retention, a 62 Net Promoter Score, and a 9/10 customer satisfaction rating.
Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.