NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Business services  /  Onward Search
70
Latest disclosed NPS
25 Apr 2025
3
NPS entries
2 with a number
2021–25
Years covered
3 entries in all

In their words

“Onward Search earned an NPS of 69.6% from clients, significantly higher than the industry average, and 97.7% of clients would recommend the company.”
— reported by streetinsider.com · 25 Apr 2025 · NI-81F559E
“Onward Search received an NPS of 70.7% from clients, significantly higher than the industry average of 28% in 2020.”
— reported by wfmz.com · 25 Aug 2021 · NI-EB83788
“Onward Search won ClearlyRated's 2024 Best of Staffing Awards, with staffing agencies outperforming competition by 60% in satisfaction ratings.”
— reported by streetinsider.com · 25 Apr 2024 · NI-11115EF

Disclosed NPS over time

Every Net Promoter Score Onward Search has published, by date.

6070807170

NPS disclosures (3)

Search the database →

25 Apr 2025
NPS70

Onward Search earned an NPS of 69.6% from clients, significantly higher than the industry average, and 97.7% of clients would recommend the company.

— reported by streetinsider.com · 25 Apr 2025 · NI-81F559E
streetinsider.com ↗
25 Apr 2024
NPSProgram

Onward Search won ClearlyRated's 2024 Best of Staffing Awards, with staffing agencies outperforming competition by 60% in satisfaction ratings.

— reported by streetinsider.com · 25 Apr 2024 · NI-11115EF
streetinsider.com ↗
25 Aug 2021
NPS71

Onward Search received an NPS of 70.7% from clients, significantly higher than the industry average of 28% in 2020.

— reported by wfmz.com · 25 Aug 2021 · NI-EB83788
wfmz.com ↗

Retention disclosures (0)

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No retention figures yet.

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.