NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Business services  /  BGSF, Inc.
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Latest disclosed NPS
no score published
1
NPS entries
0 with a number
96%
Retention
2 Mar 2022
2019–22
Years covered
2 entries in all

In their words

“InStaff continued to develop long-term client relationships through on-site engagements in logistics and warehousing, reaching a 96% client retention rate in fiscal 2021.”
— BGSF, Inc. · SEC 8-K filing · filed 2 Mar 2022 · NI-CA4832C

NPS disclosures (1)

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12 May 2019
NPSProgram

Net Promoter Score.

— Dan Hollenbach, CFO, BGSF, Inc. · Earnings call, Q1 2019 · 12 May 2019 · NI-896211B
Earnings call, Q1 2019 ↗

Retention disclosures (1)

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2 Mar 2022
Retention96%

Retention rate (Light Industrial (InStaff)): 96% (FY2021) — “InStaff continued to develop long-term client relationships through on-site engagements in logistics and warehousing, reaching a 96% client retention rate in fiscal 2021.”

— BGSF, Inc. · SEC 8-K filing · filed 2 Mar 2022 · NI-CA4832C
SEC 8-K filing ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.