KORN FERRY
kornferry.com ↗In their words
“Additionally, our Net Promoter Score, a metric used to gauge customer loyalty, has increased by three points compared to last year. To better compete in the market, we will continue to evolve from our traditional line of business segmentation to…”
“Net Promoter Score. (quality metric that tracks client satisfaction obtained through the use of an independent third party) Linked to the Company’s strategic goal of having unparalleled client excellence.”
“Development Above Target Extend and elevate the brand Average Fee (Search Segment only) Achievement of 2x Target Unparalleled client excellence Net Promoter Score Achievement of 2x Target % of Shared Engagements Below Target Premier career…”
NPS disclosures (3)
Additionally, our Net Promoter Score, a metric used to gauge customer loyalty, has increased by three points compared to last year. To better compete in the market, we will continue to evolve from our traditional line of business segmentation to…
Net Promoter Score. (quality metric that tracks client satisfaction obtained through the use of an independent third party) Linked to the Company’s strategic goal of having unparalleled client excellence.
Development Above Target Extend and elevate the brand Average Fee (Search Segment only) Achievement of 2x Target Unparalleled client excellence Net Promoter Score Achievement of 2x Target % of Shared Engagements Below Target Premier career…
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.