Lavoro Ltd
In their words
“This survey showed an overall NPS of 65 out of 100 for 2024, which was consistent and within the margin of error relative to our NPS of 66 in 2023.”
“This survey showed an overall NPS of 66 out of 100 for 2022, which was consistent and within the margin of error relative to our NPS of 67 in 2022.”
“As such, we regularly monitor our performance by conducting an annual survey with our customers to evaluate our Net Promoter Score, or our NPS.”
Disclosed NPS over time
Every Net Promoter Score Lavoro Ltd has published, by date.
NPS disclosures (4)
This survey showed an overall NPS of 65 out of 100 for 2024, which was consistent and within the margin of error relative to our NPS of 66 in 2023.
This survey showed an overall NPS of 66 out of 100 for 2022, which was consistent and within the margin of error relative to our NPS of 67 in 2022.
As such, we regularly monitor our performance by conducting an annual survey with our customers to evaluate our Net Promoter Score, or our NPS.
This survey showed an overall NPS of 67 out of 100 for 2021. Our overall NPS improved by +7 points relative to 2020.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.