Global Employment Holdings, Inc.
In their words
“The customer retention rate, as a percent of average customers, in our PEO services segment was 72% and 73% for 2008 and 2007, respectively.”
“Customer retention rate, as a percent of average customers, in our PEO services segment was 73% for 2007”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Retention rate (PEO services): 72% (FY2008) — “The customer retention rate, as a percent of average customers, in our PEO services segment was 72% and 73% for 2008 and 2007, respectively.”
Retention rate (PEO services): 73% (2007) — “customer retention rate, as a percent of average customers, in our PEO services segment was 73% for 2007”
Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.