AMN Healthcare Services Inc
In their words
“We have had really good client retention, really above 90%.”
“Our performance on client retention remained strong year-to-date, and our latest Net Promoter Scores were significantly improved from last year.”
“Our client satisfaction score reached 92%, Net Promoter Score rose 28 points, and team member engagement climbed to 78%. These results demonstrate our commitment to improving service, strengthening relationships, and supporting our people.”
NPS disclosures (2)
Our client satisfaction score reached 92%, Net Promoter Score rose 28 points, and team member engagement climbed to 78%. These results demonstrate our commitment to improving service, strengthening relationships, and supporting our people.
Our performance on client retention remained strong year-to-date, and our latest Net Promoter Scores were significantly improved from last year.
Retention disclosures (1)
Retention rate: 90% (Q3 2018) — “We have had really good client retention, really above 90%.”
Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.