NPS Intelligence (beta)

“LucyRx earned a Net Promoter Score of 65, reflecting strong customer feedback.”

“Prime Therapeutics' Sempre Health partnership initiative achieved a Net Promoter Score of 98 and increased medication adherence by 15 percentage points.”

“Its clinical programs) Client and customer satisfaction are high as measured by client retention rates (95%+) and NPS score for specialized care models for the most chron…”

“Alternative PBM Net Promoter Score fell from +16 to +4, declining relative to Big Three PBMs; customer satisfaction metrics also declined.”

“Capital Rx maintains an industry-leading NPS of 92 while processing millions of prescriptions annually.”

“SelectHealth's Scripius pharmacy benefit management offering achieved a Net Promoter Score of 68, significantly higher than large national PBMs.”

“NimbleRx reports businesses improved patient satisfaction to average NPS of 75.”

“Vivid Clear Rx achieved a net promoter score of 95 and received PBMI Excellence Award in Care Management in 2023.”

“Navitus Health Solutions' client Net Promoter Score increased to 76 from 72 in the prior year.”