Harrow
harrowinc.com ↗In their words
“It’s also why, when we surveyed over 5,600 customers in the fourth quarter of 2020 about their willingness to recommend our business to others, we received a Net Promoter Score of 90.”
“After conducting over 4,000 customer surveys during the third quarter of 2020, our NPS has remained steady at 92 – an incredible achievement .”
“After conducting over 4,000 customer surveys during the third quarter of 2020, our NPS has remained steady at 92 – an incredible achievement .”
Disclosed NPS over time
Every Net Promoter Score Harrow has published, by date.
NPS disclosures (5)
Harrow customers report high net promoter scores in the 80s and 90s in recent years.
It’s also why, when we surveyed over 5,600 customers in the fourth quarter of 2020 about their willingness to recommend our business to others, we received a Net Promoter Score of 90.
Harrow Health highlighted Net Promoter Score as a key performance statistic in SEC filing.
After conducting over 4,000 customer surveys during the third quarter of 2020, our NPS has remained steady at 92 – an incredible achievement .
After conducting over 4,000 customer surveys during the third quarter of 2020, our NPS has remained steady at 92 – an incredible achievement .
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Pharma, medtech & health distribution
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.