Catalyst Health Solutions, Inc.
In their words
“Last year we posted a 99% client retention rate”
“Client Retention Rate 97% Target”
“Mr. Grujich also contributed to the achievement by the Company of its overall client retention objective of 95% in 2009”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (8)
Retention rate: 97% (2011 Target) — “Client Retention Rate 97% 2011 Target”
Retention rate: 99% — “last year we posted a 99% client retention rate”
Retention rate: 99% (2010) — “Client Retention Rate 97% 2010 Target 2010 Actual 99%”
Retention rate: 97% (2010 Target) — “Client Retention Rate 97% Target”
Retention rate: 95% (2009) — “Mr. Grujich also contributed to the achievement by the Company of its overall client retention objective of 95% in 2009”
Retention rate: 97% (2008) — “the Company realized a client retention rate in excess of 97%”
Retention rate: 97% (2008) — “the Company realized a client retention rate in excess of 97%”
Retention rate: 98% (2007) — “we again achieved a client retention rate in excess of 98%”
Lighthouse companies in Pharma, medtech & health distribution
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.