Cardinal Health
cardinalhealth.com ↗In their words
“Digital reenrollment via the patient portal increased approvals within the first 30 days by 10% and delivered a retention rate greater than 90%”
“I'm pleased to share that Nuclear recently conducted their 2025 customer survey and, again, earned a net promoter score well above the industry average, a clear reflection of the reliability, adaptability, and cutting-edge technology we deliver to…”
“We’re seeing fruits from our investments with our fill rates currently the highest they’ve been in over three years and our patient net promoter score up over 16% year-over-year.”
NPS disclosures (2)
I'm pleased to share that Nuclear recently conducted their 2025 customer survey and, again, earned a net promoter score well above the industry average, a clear reflection of the reliability, adaptability, and cutting-edge technology we deliver to…
We’re seeing fruits from our investments with our fill rates currently the highest they’ve been in over three years and our patient net promoter score up over 16% year-over-year.
Retention disclosures (1)
Retention rate (Patient enrollment services): 90% (Q3 2022) — “Digital reenrollment via the patient portal increased approvals within the first 30 days by 10% and delivered a retention rate greater than 90%”
Lighthouse companies in Pharma, medtech & health distribution
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.