NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Pharma, medtech & health distribution  /  MedAvail Holdings, Inc.
90
Latest disclosed NPS
8 Nov 2021
9
NPS entries
8 with a number
2020–21
Years covered
9 entries in all

In their words

“• MedAvail’s NPS score of 90+ is indicative of the overall patient experience and their high level of satisfaction with its pharmacy service.”
— MedAvail Holdings, Inc. · SEC 8-K filing · filed 18 Nov 2020 · NI-5A5D6B9
“• MedAvail’s NPS score of 90+ is indicative of the overall patient experience and their high level of satisfaction with its pharmacy service.”
— MedAvail Holdings, Inc. · SEC S-4/A · filed 9 Oct 2020 · NI-75ABFF4
“• MedAvail’s NPS score of 90+ is indicative of the overall patient experience and their high level of satisfaction with its pharmacy service.”
— MedAvail Holdings, Inc. · SEC S-4 merger filing · filed 3 Sep 2020 · NI-792EF7D

Disclosed NPS over time

Every Net Promoter Score MedAvail Holdings, Inc. has published, by date.

87888990912021NPS 88 · 27 Jul 202088NPS 90 · 3 Sep 202090NPS 90 · 9 Oct 202090NPS 90 · 18 Nov 202090NPS 90 · 30 Mar 202190NPS 90 · 19 May 202190NPS 90 · 13 Sep 202190NPS 90 · 8 Nov 202190
87888990912021NPS 88 · 27 Jul 202088NPS 90 · 3 Sep 2020NPS 90 · 9 Oct 202090NPS 90 · 18 Nov 202090NPS 90 · 30 Mar 202190NPS 90 · 19 May 202190NPS 90 · 13 Sep 202190NPS 90 · 8 Nov 202190

NPS disclosures (9)

Search the database →

8 Nov 2021
NPS90

Industry Average Patient ADHERENCE Patient / Provider / Payor SATISFACTION Patients Net Promoter Score (NPS) ~90 * CMS Star Rating Bands 2020, SpotRx measure average PDC per patient over 12-month period from January 2020 to December 2020 ** NPS measured…

— MedAvail Holdings, Inc. · SEC 8-K filing · filed 8 Nov 2021 · NI-6317C30
SEC 8-K filing ↗
13 Sep 2021
NPS90

Industry Average Patient ADHERENCE Patient / Provider / Payor SATISFACTION Patients Net Promoter Score (NPS) ~90 * CMS Star Rating Bands 2020, SpotRx measure over 12 month period from January 2020 to December 2020 ** NPS measured from January 2020 to…

— MedAvail Holdings, Inc. · SEC 8-K filing · filed 13 Sep 2021 · NI-BFC9F07
SEC 8-K filing ↗
19 May 2021
NPS90

Industry Average Patient ADHERENCE Patient / Provider / Payor SATISFACTION Patients Net Promoter Score (NPS) ~90 * CMS Star Rating Bands 2020, SpotRx measure over 12 month period from January 2020 to December 2020 ** NPS measured from January 2020 to…

— MedAvail Holdings, Inc. · SEC 8-K filing · filed 19 May 2021 · NI-3B75C7E
SEC 8-K filing ↗
30 Mar 2021
NPS90

Industry Average Patient ADHERENCE Patient / Provider / Payor SATISFACTION Patients Net Promoter Score (NPS) ~90 * CMS Star Rating Bands 2020, SpotRx measure over 12 month period from January 2020 to December 2020 ** NPS measured from January 2020 to…

— MedAvail Holdings, Inc. · SEC 8-K filing · filed 30 Mar 2021 · NI-D0997BB
SEC 8-K filing ↗
12 Jan 2021
NPSProgram

MedAvail's net promoter score of 90+ across patients indicates strong customer satisfaction.

— reported by streetinsider.com · 12 Jan 2021 · NI-CAEB36A
streetinsider.com ↗
18 Nov 2020
NPS90

…• MedAvail’s NPS score of 90+ is indicative of the overall patient experience and their high level of satisfaction with its pharmacy service.

— MedAvail Holdings, Inc. · SEC 8-K filing · filed 18 Nov 2020 · NI-5A5D6B9
SEC 8-K filing ↗
9 Oct 2020
NPS90

…• MedAvail’s NPS score of 90+ is indicative of the overall patient experience and their high level of satisfaction with its pharmacy service.

— MedAvail Holdings, Inc. · SEC S-4/A · filed 9 Oct 2020 · NI-75ABFF4
SEC S-4/A ↗
3 Sep 2020
NPS90

…• MedAvail’s NPS score of 90+ is indicative of the overall patient experience and their high level of satisfaction with its pharmacy service.

— MedAvail Holdings, Inc. · SEC S-4 merger filing · filed 3 Sep 2020 · NI-792EF7D
SEC S-4 merger filing ↗
27 Jul 2020
NPS88

Better Adherence Our Customers are Happy Patient Patient / Provider / Payor ADHERENCE SATISFACTION MedAvail Arizona Patients ** 5 Star Threshold 4 Star Threshold ~ … [86%] 90% Net Promoter Score (NPS) … [80%] 85% 86% vs.

— MedAvail Holdings, Inc. · SEC 8-K filing · filed 27 Jul 2020 · NI-4534284
SEC 8-K filing ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.