Verticals / Real estate & homebuilding / Proptech & co-working
Proptech & co-working
33
Companies
with a public disclosure
16
Gave a number
a disclosed NPS
67
Median latest NPS
last 3 years
1
Silent
known companies, nothing published
Lighthouse companies
CoStar Group, Inc.
Proptech & co-working · costargroup.com
68NPS · 2026
Retention 93% · 2026Churn 0.1% · 2021
“CoStar Group reported a net promoter score near 68 in its latest quarter.”
Latest: tipranks.com
Porch Group
Proptech & co-working · porch.com
51NPS · 2026
NRR 107% · 2023Retention 99.3% · 2024Churn 0.083% · 2022
“The latest NPS was 51 for inspection software, up 14% year-over-year; 61 for our Floify mortgage software, up 23%; and 71 for Rynoh, up 14%.”
Latest: Earnings call, Q2 2026
Offerpad Solutions Inc.
Proptech & co-working · offerpad.com
67NPS · 2025
“For example, during the year ended December 31, 2024, we achieved a 91% Customer Satisfaction Rating and a net promoter score of 67% based on a survey of over 650 custome…”
Latest: SEC 10-K annual report
Redfin
Proptech & co-working · redfin.com
73NPS · 2021
“From March to May, the net promoter score we earned from our lending customers had increased from 58 to 73, giving us the confidence to bring new sales people on board in…”
Latest: Earnings call, Q2 2021
AD
Array Digital Infrastructure Inc
Proptech & co-working
40NPS · 2021
Churn 1.29% · 2025
“We recently received a Net Promoter Score of 40, which is an amazing loyalty score. This is especially important right now, given expectations about what you're hearing i…”
Latest: Earnings call, Q3 2021
NotaryCam
Proptech & co-working · notarycam.com
86NPS · 2025
“NotaryCam recorded industry-leading NPS of 86 based on over 23,000 responses with an average score of 9.5 in 2024.”
Latest: thetitlereport.com
WeWork
Proptech & co-working · wework.com
78NPS · 2026
“WeWork India maintained a Net Promoter Score of +78, indicating strong customer satisfaction.”
Latest: investing.com
WG
Workspace Group
Proptech & co-working · workspacegroup.com
47NPS · 2025
“Workspace Group reports Net Promoter Score increased by 14 points to +47 in H1 2026.”
Latest: finance.yahoo.com
Snappt
Proptech & co-working · snappt.com
76NPS · 2024
“Snappt has achieved a Net Promoter Score of 76+, positioning it as one of the highest-rated proptech companies.”
Latest: finance.yahoo.com
U
UniHomes
Proptech & co-working · unihomes.co.uk
61NPS · 2026
“UniHomes, a student housing platform, scores an NPS of +61, demonstrating strong endorsement from letting agents and students.”
Latest: estateagenttoday.co.uk
Homes.com
Proptech & co-working · homes.com
43NPS · 2025
“Homes.com's Net Promoter Score jumped to 43 as the company expands its salesforce toward strategic targets.”
Latest: ainvest.com
Lumo Kodit Oyj
Proptech & co-working · lumokodit.fi
57NPS · 2026
“Lumo Kodit Oyj reported an NPS of 57 that improved compared to the prior period.”
Latest: morningstar.com
More companies
Number of entries in brackets.
Silent
Companies we know of in proptech & co-working that have published nothing on NPS or retention.
H
Real Estate Platform
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.