WeWork
wework.com ↗In their words
“WeWork India maintained a Net Promoter Score of +78, indicating strong customer satisfaction.”
“This reinvestment and focus on member experience resulted in an improvement of over 20% in WeWork’s net promoter score. In total, these efforts have positioned WeWork to maintain its position of industry leadership and deliver sustainable, profitable…”
“WeWork's restructuring plan approval highlights increased member Net Promoter Scores across the system.”
NPS disclosures (3)
WeWork India maintained a Net Promoter Score of +78, indicating strong customer satisfaction.
This reinvestment and focus on member experience resulted in an improvement of over 20% in WeWork’s net promoter score. In total, these efforts have positioned WeWork to maintain its position of industry leadership and deliver sustainable, profitable…
WeWork's restructuring plan approval highlights increased member Net Promoter Scores across the system.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.