We Co.
we.co ↗In their words
“WeWork memberships with month-to-month commitments renewed at an average rate of approximately 75%”
“Our net membership retention rate among enterprise members for that same period was nearly 200%”
“For members that had joined our community as of December 1, 2017, our net membership retention rate in the period from December 1, 2017 to December 1, 2018 was 119%”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (3)
Retention rate (month-to-month memberships): 75% (six months ended June 30, 2019) — “WeWork memberships with month-to-month commitments renewed at an average rate of approximately 75%”
Net revenue retention (enterprise members): 200% (Dec 1, 2017 to Dec 1, 2018) — “Our net membership retention rate among enterprise members for that same period was nearly 200%”
Net revenue retention: 119% (December 1, 2017 to December 1, 2018) — “For members that had joined our community as of December 1, 2017, our net membership retention rate in the period from December 1, 2017 to December 1, 2018 was 119%”
Lighthouse companies in Real estate & homebuilding
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.