Reinsurance & specialty
14
Companies
with a public disclosure
7
Gave a number
a disclosed NPS
—
Median latest NPS
last 3 years
4
Silent
known companies, nothing published
Lighthouse companies
Hagerty, Inc.
Reinsurance & specialty · hagerty.com
65NPS · 2026
20242026
Retention 89% · 2026
“Hagerty's Bennetts acquisition features an NPS of 65 and is expected to significantly boost UK market presence and triple revenue.”
Latest: gurufocus.com
SiriusPoint
Reinsurance & specialty · siriuspoint.com
40NPS · 2026
20262026
“SiriusPoint reports employee engagement NPS of +40, marking third consecutive year of improvement.”
Latest: theinsurer.com
REINSURANCE GROUP OF AMERICA INC
Reinsurance & specialty · rgare.com
46NPS · 2011
Latest: SEC 8-K filing
Palomar Holdings
Reinsurance & specialty · palomarholdingsinc.com
56NPS · 2020
Retention 96% · 2026
“Palomar Holdings reported a Net Promoter Score of 56 in its S-1 filing.”
Latest: nasdaq.com
Munich Re
Reinsurance & specialty · munichre.com
70NPS · 2026
“Munich Re reported a Net Promoter Score of 70 among surveyed clients, who credited the company with expertise, reliability and strong understanding.”
Latest: munichre.com
R
Resilience
Reinsurance & specialty · resiliencere.com
77NPS · 2024
“Resilience earned a Net Promoter Score of 77, outpacing the insurance industry average, as clients report far fewer claims than the market average.”
Latest: reinsurancene.ws
More companies
Number of entries in brackets.
Silent
Companies we know of in reinsurance & specialty that have published nothing on NPS or retention.
AG
Financial Guaranty Insurance
EG
Reinsurance
MI
Financial Guaranty Insurance
RH
Reinsurance
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.