AMERITAS Life Partners Corp.
ameritas.com ↗In their words
“For the quarter, our policy retention was 94.1% on a policy basis and on a premium basis, 88%”
“Our renewal policy retention for the quarter was 93.5%”
“We maintained a strong retention rate of 93.5%”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (21)
Retention rate: 94.1% (Q4 2024) — “for the quarter, our policy retention was 94.1% on a policy basis and on a premium basis, 88%”
Retention rate: 90% — “Our customer retention rate is over 90%”
Retention rate: 90% — “Our customer retention rate is over 90%”
Retention rate: 90% — “customer retention rate of over 90%”
Retention rate: 93.5% (Q4 2021) — “our renewal policy retention for the quarter was 93.5%”
Retention rate: 93.5% (Q3 2021) — “we maintained a strong retention rate of 93.5%”
Retention rate: 93.9% (Q2 2021) — “our policy retention for the quarter was strong at 93.9% for those with the offered renewal”
Retention rate: 93.4% (Q1 2021) — “strong policy retention, of 93.4%, for those policies for which we offered renewal”
Retention rate: 90% — “a customer retention rate of over 90%”
Retention rate: 94.6% (Q3 2020) — “Voluntary policy count in the quarter was down only 2%, supported by healthy policy retention of 94.6%”
Retention rate: 93.7% (Q2 2020) — “Policy count written in the quarter was up 2% with strong policy retention of 93.7%”
Retention rate: 93.4% (Q3 2019) — “We continue to have strong policy retention of 93.4% as we maintain underwriting discipline”
Retention rate: 92.4% (Q1 2019) — “Pricing adjustments were made to retain profitable accounts as reflected in our policy retention rate of 92.4%”
Retention rate: 92.5% (Q4 2018) — “policy renewal retention rate, which was down slightly from 93.4% in the fourth quarter of 2017 to 92.5% in the fourth quarter of 2018”
Retention rate: 93.1% (Q3 2018) — “our policy retention this quarter was 93.1%”
Retention rate: 94% (Q1 2018) — “policy retention rate of 94%, compared to 92.8% in 2017's first quarter”
Retention rate: 93.3% (Q4 2017) — “strong 93.3% policy retention rate in the fourth quarter, for those policies for which we offered renewal”
Retention rate: 93.7% (Q3 2017) — “Our policy retention was 93.7%, up from 92.7% in the same quarter last year”
Retention rate: 92.2% (Q2 2017) — “policy retention remained high at 92.2% for those policies for which we offered renewal”
Retention rate: 92.7% (Q1 2017) — “our overall policy account retention increased from 91.6% to 92.7% this quarter”
Retention rate: 91.5% (Q1 2016) — “Renewal premium was down 7.8%, but policy retention was relatively flat at 91.5%”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.