NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Insurance  /  Gen Re
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Latest disclosed NPS
no score published
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NPS entries
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2021
Years covered
1 entries in all

In their words

“Gen Re reported that COVID-19 pandemic improved customer retention levels for Group Term Life Plans in 2020.”
— reported by thinkadvisor.com · 22 May 2021 · NI-5B75955

NPS disclosures (0)

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Retention disclosures (1)

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22 May 2021
Retentionup

Gen Re reported that COVID-19 pandemic improved customer retention levels for Group Term Life Plans in 2020.

— reported by thinkadvisor.com · 22 May 2021 · NI-5B75955
thinkadvisor.com ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.