Verticals / Retail & e-commerce / Restaurants delivery & convenience
Restaurants delivery & convenience
17
Companies
with a public disclosure
2
Gave a number
a disclosed NPS
—
Median latest NPS
last 3 years
2
Silent
known companies, nothing published
Lighthouse companies
DoorDash
Restaurants delivery & convenience · doordash.com
80NPS · 2022
Churn 1% · 2024
“DoorDash Capital pilot program served 1,000+ merchants who gave the service a Net Promoter Score above 80.”
Latest: fsrmagazine.com
More companies
Number of entries in brackets.
Silent
Companies we know of in restaurants delivery & convenience that have published nothing on NPS or retention.
MU
Fortune 500 #246
CG
Fortune 500 #263
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.