NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Retail & e-commerce  /  Gobble
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Latest disclosed NPS
no score published
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NPS entries
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2019
Years covered
1 entries in all

In their words

“Gobble's VP of Supply Chain notes weak customer retention as a challenge amid high acquisition costs.”
— reported by forbes.com · 13 Feb 2019 · NI-C8256F2

NPS disclosures (0)

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Retention disclosures (1)

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13 Feb 2019
Retentiondown

Gobble's VP of Supply Chain notes weak customer retention as a challenge amid high acquisition costs.

— reported by forbes.com · 13 Feb 2019 · NI-C8256F2
forbes.com ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.