Wawa
wawa.com ↗In their words
“Wawa tied with Sheetz for second-best convenience store chain with a score of 80 out of 100, a two-point improvement in the ACSI study.”
“Wawa ties Sheetz for third place in the 2026 American Customer Satisfaction Index convenience store ranking.”
NPS disclosures (3)
Wawa earned score of 80 out of 100 in ACSI's 2026 Convenience Store Study.
Wawa ties Sheetz for third place in the 2026 American Customer Satisfaction Index convenience store ranking.
Wawa tied with Sheetz for second-best convenience store chain with a score of 80 out of 100, a two-point improvement in the ACSI study.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Retail & e-commerce
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.