Universities & colleges
25
Companies
with a public disclosure
11
Gave a number
a disclosed NPS
—
Median latest NPS
last 3 years
10
Silent
known companies, nothing published
Lighthouse companies
Charles Darwin University
Universities & colleges · cdu.edu.au
30NPS · 2025
20232025
“Charles Darwin University achieved an NPS of 30 in the Etio International Student Barometer survey.”
Latest: newshub.medianet.com.au
Vitru Ltd
Universities & colleges · vitru.com.br
51NPS · 2020
20202020
“In each subject, students evaluate all main factors affecting our courses: the tutor, the content and the infrastructure of the hub. We also measure our Net Promoter Scor…”
Latest: SEC F-1 IPO prospectus
Purdue University
Universities & colleges · purdue.edu
9NPS · 2025
“Purdue University's Administrative Operations improved Net Promoter Score from 4.39 to 9.08 between September and December.”
Latest: purdue.edu
De Montfort University
Universities & colleges · dmu.ac.uk
40NPS · 2026
“De Montfort University achieved a Net Promoter Score of 40, significantly above global benchmarks.”
Latest: dmu.ac.uk
SV
Sierra Vista
Universities & colleges
7NPS · 2025
“Sierra Vista district reports Net Promoter-style recommendation score rose from 6.78 to 7.04 in year three.”
Latest: citizenportal.ai
Unitec
Universities & colleges · unitec.ac.nz
43NPS · 2022
“Unitec's Student Net Promoter Score recorded a best-ever result of 43 for new students, reflecting peak engagement and satisfaction.”
Latest: scoop.co.nz
Marquette University
Universities & colleges · marquette.edu
99NPS · 2023
“Marquette University's Igniting Insights course receives a 99 net promoter score from past participants.”
Latest: wisbusiness.com
Loughborough University
Universities & colleges · lboro.ac.uk
74NPS · 2021
“Loughborough University Careers Fair received an overall Net Promoter Score of 74 from employer feedback.”
Latest: lboro.ac.uk
Boston University
Universities & colleges · bu.edu
57NPS · 2022
“Boston University's online MBA programme achieved a Net Promoter Score of 57.4, higher than Apple's reported NPS of 54.”
Latest: poetsandquants.com
Harvard Business School
Universities & colleges · hbs.edu
61NPS · 2020
“HBS online courses achieved an 87% completion rate with a Net Promoter Score of 61, above Apple's score of 47.”
Latest: poetsandquants.com
More companies
Number of entries in brackets.
Silent
Companies we know of in universities & colleges that have published nothing on NPS or retention.
University
Business School
University
University
University
University
University
University
Public University
University
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.