NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Technology  /  Zoomin
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Latest disclosed NPS
no score published
1
NPS entries
0 with a number
2020–21
Years covered
2 entries in all

NPS disclosures (1)

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17 Dec 2020
NPSProgram

Zoomin raises $21M and reports a 17% increase in Net Promoter Score and 320% increase in content usage.

— reported by prnewswire.com · 17 Dec 2020 · NI-BB72B56
prnewswire.com ↗

Retention disclosures (1)

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31 Mar 2021
Retentionup

Zoomin raises $52M and reports increased customer retention and improved customer satisfaction through its knowledge orchestration solutions.

— reported by finance.yahoo.com · 31 Mar 2021 · NI-FCF5A55
finance.yahoo.com ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.