ZIX Corp
In their words
“Record of over 103% net dollar revenue retention rate in Q3”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (3)
Net revenue retention: 103% (Q3) — “record of over 103% net dollar revenue retention rate in Q3”
Zix acquires CloudAlly for $30 million to achieve higher attach rates and scaled customer retention among its 5,000+ customers.
Net revenue retention: 102% (as of Dec 31, 2019) — “As of December 31, 2019, our total company net dollar retention was 102%”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.