Zip
In their words
“Zip Co reported customer satisfaction remains a highlight with net promoter scores disclosed in earnings call.”
“Zip achieved strong customer Net Promoter Scores of +72 in the US and +76 in ANZ, along with 79% employee engagement.”
NPS disclosures (2)
Zip Co reported customer satisfaction remains a highlight with net promoter scores disclosed in earnings call.
Zip achieved strong customer Net Promoter Scores of +72 in the US and +76 in ANZ, along with 79% employee engagement.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Payments, wealth & financial services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.