Zedge, Inc.
zedge.com ↗In their words
“Third year renewals are coming in at 65%, which is generally considered to be strong performance”
“Second year renewal rate of approximately 45%. As you may recall, we earned a higher margin for year two renewals”
“We're seeing is, give or take, our renewal rates, thus far, are in the 40%-plus bracket”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (3)
Retention rate: 65% (Q3 2021) — “third year renewals are coming in at 65%, which is generally considered to be strong performance”
Retention rate: 45% (Q2 2021) — “second year renewal rate of approximately 45%. As you may recall, we earned a higher margin for year two renewals”
Retention rate: 40% (Q2 2020) — “we're seeing is, give or take, our renewal rates, thus far, are in the 40%-plus bracket”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.