YXT.com
yxt.com ↗In their words
“Yxt.Com Group reports subscription retention improved to 102.6% in H1 2026 earnings call.”
“YXT.com reported net revenue retention of 102.6% for subscription customers in the first six months of 2026, up from 100.3% in the prior year.”
“Net revenue retention rates ("NRR") of subscription customers was 102.6%, compared with 100.3% in the same period of last year.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (9)
Yxt.Com Group reports subscription retention improved to 102.6% in H1 2026 earnings call.
YXT.com reported net revenue retention of 102.6% for subscription customers in the first six months of 2026, up from 100.3% in the prior year.
Net revenue retention (subscription customers): 102.6% (Q2 2026) — “Net revenue retention rates ("NRR") of subscription customers was 102.6%, compared with 100.3% in the same period of last year.”
Net revenue retention (subscription customers): 101.4% (FY2025) — “Net revenue retention rates ("NRR") of subscription customers remained stable at 101.4%, compared with 100.9% in the prior year.”
Net revenue retention (subscription customers): 100.3% (H1 2025) — “Net revenue retention rates of subscription customers decreased to 100.3% for the six months ended June 30, 2025 from 102.8% in the same period of last year”
Net revenue retention: 100.9% (FY2024) — “The net revenue retention rate of our subscription customers in terms of subscription revenue was 118.1%, 101.4% and 100.9% as of December 31, 2022, 2023 and 2024, respectively.”
YXT.com's new AI features have been positively received and are aiding customer retention amongst large enterprises.
Net revenue retention (Subscription customers): 101% (Recent period) — “Net revenue retention rates of subscription customers decreased to 101.0% from 104.8% in the same period of last year”
Net revenue retention (subscription customers): 106.1% (Q1 2024) — “The net revenue retention rate of our subscription customers in terms of subscription revenue was 111.1% and 106.1%, respectively, as of March 31, 2023 and 2024.”
Lighthouse companies in Retail & e-commerce
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.