NPS Intelligence (beta)

Disclosed NPS & retention by vertical

75
Latest disclosed NPS
20 Aug 2026
4
NPS entries
3 with a number
2026
Years covered
4 entries in all

In their words

“Yaskawa America's Motoman Robotics Division earned a record Net Promoter Score of 75 in 2025 driven by customer-focused investments.”
— reported by packworld.com · 20 Aug 2026 · NI-CDD918B
“Yaskawa earned a 2025 customer experience award with a Net Promoter Score of 66 across North America in third-party survey.”
— reported by engineering.com · 13 Jul 2026 · NI-0BC5D2B
“Yaskawa America achieved an NPS of 66, up more than 4 points from the prior year, in independent 2025 Customer Experience Audit.”
— reported by packworld.com · 7 Jul 2026 · NI-F32BF16

Disclosed NPS over time

Every Net Promoter Score Yaskawa Motoman has published, by date.

666870727476NPS 66 · 7 Jul 202666NPS 66 · 13 Jul 202666NPS 75 · 20 Aug 202675
666870727476NPS 66 · 7 Jul 202666NPS 66 · 13 Jul 202666NPS 75 · 20 Aug 202675

NPS disclosures (4)

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20 Aug 2026
NPS75

Yaskawa America's Motoman Robotics Division earned a record Net Promoter Score of 75 in 2025 driven by customer-focused investments.

— reported by packworld.com · 20 Aug 2026 · NI-CDD918B
packworld.com ↗
19 Aug 2026
CSATProgram

Yaskawa Motoman achieved record customer satisfaction score through company-wide focus on ease of doing business.

— reported by roboticstomorrow.com · 19 Aug 2026 · NI-F3D4C20
roboticstomorrow.com ↗
13 Jul 2026
NPS66

Yaskawa earned a 2025 customer experience award with a Net Promoter Score of 66 across North America in third-party survey.

— reported by engineering.com · 13 Jul 2026 · NI-0BC5D2B
engineering.com ↗
7 Jul 2026
NPS66

Yaskawa America achieved an NPS of 66, up more than 4 points from the prior year, in independent 2025 Customer Experience Audit.

— reported by packworld.com · 7 Jul 2026 · NI-F32BF16
packworld.com ↗

Retention disclosures (0)

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No retention figures yet.

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.