World Wrestling Entertainment, Inc.
wwe.com ↗In their words
“Brand Strength (20%) Certain television ratings, social media metrics, sponsorships and net promoter score. New Product Introduction (10%) Revenue from 2015 new product initiatives.”
“WWE Network's Net Promoter Score ranked second among major U.S. OTT services”
“1 · WWE Network subscribers increased 24% from the third quarter 2015 to 1.46 million average paid subscribers over the third quarter 2016, consistent with the Company’s guidance · WWE Network ’s Net Promoter Score ranked second among major U.S.”
NPS disclosures (3)
Brand Strength (20%) Certain television ratings, social media metrics, sponsorships and net promoter score. New Product Introduction (10%) Revenue from 2015 new product initiatives.
WWE Network's Net Promoter Score ranked second among major U.S. OTT services
1 · WWE Network subscribers increased 24% from the third quarter 2015 to 1.46 million average paid subscribers over the third quarter 2016, consistent with the Company’s guidance · WWE Network ’s Net Promoter Score ranked second among major U.S.
Retention disclosures (1)
Churn (WWE Network): 9.9% (H1 2016) — “average monthly churn declined 20% to 9.9% for the first six months of 2016, from 12.3% for the comparable period in 2015”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.